FAQs

• Browse the catalogue and click on the product you want.
• On the product details page, select the size and colour you prefer
• Click on "Add to Shopping Bag"
• A summary window will open. Click on "View Shopping Bag and check out"
• Enter the shipping address and payment information

No, you do not need to be registered on our site to make purchases.

However, registration is fast, free, safe and gives you many advantages:

• - receive updates on your order and check past purchases
• - save your delivery preferences
• - request returns and check your refunds online
• - receive exclusive updates from the world of Cynthia Abila Studios

To save your favourite products you must be a registered user.

• Browse the catalogue and click on the product you are interested in
• On the product details page select your preferred size and colour
• Click on "Add to Wishlist"

In the order confirmation email, there is the Tracking Number, a code that allows you to track the package in real-time on the courier website.

If you are a registered user, you can follow your order directly from the "My Orders" section.

You can edit the order before the warehouse has processed it. If you change your mind, we recommend that you contact our Customer Service Department immediately so that they can verify the status of your request.

In any case, you can request the return of the item within 14 days of delivery of the order for any reason. You can find more information in "Returns and Refunds" and in "Terms and Conditions".

On the product details page, under "Sizes and fittings", you can consult the "Size Guide".

For more information please contact Customer Services.

You can find the "Contact us" button at the bottom of every web page or "Chat" With Us. By clicking on it, you will be provided with a phone number and a form to send an email.

Any costs relating to forms of contact are non-refundable.